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Steve

Inspiring initiative

Two weeks ago we received a late spring snowstorm that left several inches of snow on our back deck. Because my teenage son was hosting

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Steve

Customer-centricity in action

Analysis of the newly released Wall Street Journal Management Top 250 (the Drucker Institute’s second annual ranking of best-managed companies) suggests that the possible secret

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Steve

The Commitment Quadrant

Over three decades of working in training and development has taught me, among other things, that many managers are skeptical about the return on investment

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The Revelation Conversation

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