Two types of KPIs
When you think about Key Performance Indicators (KPIs), what comes to mind? If you’re like most people, you think of metrics that matter to your
September 28, 2022
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What pandemic?
Over the holidays my wife and I dined at two steakhouses in the Denver area. Due to Covid-19 restrictions, we were not allowed to dine
January 12, 2021
Support local restaurants during Covid-19
Between March and September of this year, sales at restaurants and bars plunged 27%, compared to the same period in 2019, according to the U.S.
November 3, 2020
A little “extra” can leave a BIG impression
Providing pleasant surprises presents a treasure trove of possibilities for companies and their employees to attract the attention of customers, pique their interest and curiosity,
January 27, 2020
If you can afford to dine out, then you can afford to be generous
Last week, a restaurant guest in Colts Neck, New Jersey left his waitress a 74-cent tip on a $119.26 check. Somehow, a New Jersey state
August 21, 2019
An open letter to restaurateurs and servers
Last Saturday night, our family joined my in-laws for dinner out in Parker, Colorado* in celebration of my mother-in-law’s 75th birthday. When my wife made
September 26, 2017
You don’t really know unless you ask
My wife and I recently hosted friends who were in town from Sonoma County in California’s wine country. One evening, the four of us dined
July 6, 2014
Room for dessert
I enjoy taking my family to On The Border Mexican Grill & Cantina. In fact, I look forward to it. The restaurants are clean, the
July 15, 2012
