Purpose-driven Q&A
Q. Steve, in your latest blog post, you asked: “Do you have any employees who perform incomplete work or avoid undesirable work entirely? If so,
July 14, 2016
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Dispassionate About Poop
Yesterday, on the way home from the orthodontist, my 15-year-old son, Coleton, and I were discussing his plans for the day, which included a handful
July 13, 2016
Customer Service Week is like 5-hour ENERGY
Have you seen the 5-hour ENERGY® television commercials? They depict men and women (usually at work) who can’t muster the energy to finish their workdays
October 1, 2012
Cowbell Sandy
I recently heard a story about a Paradise Bakery & Café general manager who earned the nickname “Cowbell Sandy” from her adoring staff. It seems
May 7, 2008
