An open letter to restaurateurs and servers
Last Saturday night, our family joined my in-laws for dinner out in Parker, Colorado* in celebration of my mother-in-law’s 75th birthday. When my wife made
September 26, 2017
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What good ghost stories teach us about customer service
With Halloween approaching, lately I’ve been thinking about ghouls, goblins, and things that go bump in the night. While carving a pumpkin over the weekend,
October 26, 2010
