Blog

Steve

Digitize to Personalize

Today’s blog post is the last in a series related to what I learned at the Agilysys Inspire User Conference in Las Vegas, March 18-20, 2024. I learned to digitize to personalize. Data-informed organizations better serve customers by tailoring offers, activities, and amenities based on shared preferences, past interactions, current

Read More »

Personalization is good for business

A recent study by Springboard Retail revealed that 68 percent of survey respondents said they are likely or very likely to revisit a clothing store due to a personalized experience. The study lists a number of ways that a retail customer’s experience can be personalized ranging from offering monogramming services

Read More »
The Revelation Conversation

The Revelation Conversation is Here!