While at home singing his preschool’s goodbye song, my 4-year-old son became frustrated that he could not remember the second verse of the song. He would sing, “Adios, adios. It’s time to say goodbye. Adios, adios…” and then pause as he struggled to recall the next line of the song.
Typically, when you think of airline connections, you think of events that occur between departure and arrival at your final destination. But there’s another type of connection that’s equally important to the long-term success of an airline: personal connections. I recently read a Wall Street Journal article about the customer
Have you ever heard someone in a committed relationship say that he or she no longer loves the other person? When questioned, he might say, “I’ve tried. Really I have. But the love just isn’t there.” It’s no wonder the love isn’t there—because love (the noun) is a result of
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