Earlier this month, I emailed a freelance graphic designer the following message:
“I have an idea for a design project that I can articulate but not design. Any chance you’re available for 10 min. to discuss? I’m also around next week. Thanks.”
And received this reply:
“Next week would be better.”
Okay. He’s not available to talk today. That’s cool. We’ll talk next week.
I then replied back:
“Great! Talk w/ you then.”
A few minutes later, he sent the following reply:
“Send me a little reminder next week.”
Huh?
I’m trying to imagine receiving an inquiry from a prospective client and, after establishing that we’ll talk the following week, suggesting that he “send me a little reminder” so that I won’t forget about the opportunity that he’s making available to me.
Needless to say, I “forgot” to send him a little reminder but I did remember to contact a second freelance graphic designer. He has already returned my call, scoped the project, and submitted a quote that I’ve accepted. And if he’d asked for 50 percent up front, then he’d have a check from me as well.
This may seem obvious but don’t ever ask a prospect or client to remember something that’s your responsibility—especially when that something is an opportunity for you to make a sale.
