Blog

Missed opportunities

Last week, my family and I traveled to Lincoln, Nebraska to attend a family reunion. While in Lincoln, we stayed at a full service hotel downtown. When we arrived at the hotel, we unloaded several bags from our vehicle onto the sidewalk in front of the hotel. Minutes later, a

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Customer-unfriendly policies

I recently stayed at a full-service hotel in Scottsdale, AZ that offered a nice workout facility with treadmills and stationary bikes that faced a set of wall-mounted flat screen televisions. The audio for each television was accessed individually at the exercise equipment in order for each guest to listen to

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HELP! Is there a doctor in the house?

Last Monday I sprained my lower back while playing tennis. If you’ve ever tweaked your lower back to the point that getting in and out of a chair requires grit, you know the pain and discomfort I’m talking about. For the rest of Monday and all day Tuesday, I pretty

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