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The other day I was waiting in line at Starbucks and noticed a display of coffee mugs that were selling for $8.95. My first thought
The other day I was waiting in line at Starbucks and noticed a display of coffee mugs that were selling for $8.95. My first thought
According to this article, all major U.S. carriers, aside from Continental and Southwest, have added a $10 surcharge to most of their fares for travel
My two oldest boys recently attended a cousin’s LEGO® Star Wars™ themed birthday party at the LEGO® Store. When they returned home, each was carrying
In the February 19, 2009 issue of BusinessWeek, an article titled Customer Service in a Shrinking Economy featured customer service enhancements at BMW dealerships. Specifically,
There is a restaurant in my neighborhood named Wine Experience Café & World Cellar. This restaurant is unique in that two-thirds of the space is
Earlier today, I stopped by one of those cookie specialty stores to pick up an order of one dozen cookies that had been decorated as
Consider the job knowledge that is expected from a typical waiter at a fine dining restaurant. For instance, he or she might be expected to
A couple of years ago, I was shopping for a garment bag for my wife. Her job required travel and her current bag was showing
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