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Assuage the pain

In May I read the 2017 Qualtrics Hotel Pain Index Study, made some notes, and had every intention of writing a June blog post in

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Aristotle was right

This is the third post in a series that will explore a set of questions I received from participants during a webinar on the topic

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Don’t give it away!

In my previous blog, Pouring profits, I posed the question: “How have you observed businesses capitalizing on (or forfeiting) opportunities to capture revenue and increase

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