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Steve

The Commitment Quadrant

Over three decades of working in training and development has taught me, among other things, that many managers are skeptical about the return on investment

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Assuage the pain

In May I read the 2017 Qualtrics Hotel Pain Index Study, made some notes, and had every intention of writing a June blog post in

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Trust your training

My 12-year-old son, Cooper, has played competitive basketball since he was in first grade. In those six years, he’s played point guard on eight different

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