Trust your training

My 12-year-old son, Cooper, has played competitive basketball since he was in first grade. In those six years, he’s played point guard on eight different

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What training?

This post is the second in a series that will identify 10 different obstacles that have emerged from my analysis of customer satisfaction data. Maybe

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More Examples Please!

As a trainer or presenter, you are likely accustomed to receiving feedback from your audiences. There are always a couple of pieces of conflicting feedback

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