Instill a sense of purpose
I came across a WSJ article this week titled Why Is Everyone So Unhappy at Work Right Now? The article mentioned the well-documented tension between
November 29, 2023
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Repetition, action, and accomplishment
Most sophisticated organizations have articulated a corporate mission, vision, or purpose statement and a set of core values. If you work for yourself or for
December 29, 2022
Virtual Reality: Translating Virtual Lessons Into Real Performance
This week I was introduced to an innovation in learning technology developed by STRIVR Labs, the world leader in virtual reality (VR) to train individuals
October 15, 2017
Serving is selling
I recently struck up a conversation with my insurance agent, Kevin, about the link between customer service and sales. We both agreed that the line
July 16, 2015
You must water the plants
Several years ago, after presenting multiple half-day training classes over four days, I was disappointed to hear my client say on the way to the
December 9, 2014
