Instill a sense of purpose
I came across a WSJ article this week titled Why Is Everyone So Unhappy at Work Right Now? The article mentioned the well-documented tension between
November 29, 2023
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Comcast is making customer experience its best product
Last week I had the privilege of traveling to Philadelphia to visit the newly-opened Comcast Technology Center where I was joined by a cast of customer
October 26, 2018
Machines can’t smile
Earlier today I stopped by my local supermarket to pick up a few things. After crossing everything off my list, I headed toward the registers.
May 25, 2017
Make meaning
Last week I reached out to publishing coach, Dr. Kent Gustavson for his counsel regarding a book project that I’m pursuing. Although we’ve never met
May 19, 2011
Enchantment
Last December, because my blog is listed on Guy Kawasaki’s media website, Alltop, I received an exclusive email offer to preview an advance copy of
March 8, 2011
