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Be mine

Have you ever heard someone in a committed relationship say that he or she no longer loves the other person? When questioned, he might say,

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Service is a verb

From time to time, I’m asked, “Is there a single attribute you’ve found to be common among employees who consistently provide exceptional customer service?” I

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Deliver service heroics

This post is the seventh in a series that will identify 10 different customer service advantages that have emerged from my analysis of customer satisfaction

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