Customer-Unfriendly Return Policy
My wife had ordered a set of Batman and Robin walkie-talkies on-line from the website of a national toy retailer. After they arrived and my
My wife had ordered a set of Batman and Robin walkie-talkies on-line from the website of a national toy retailer. After they arrived and my
I’d like to contrast my last post, When people compete, products get better, with an illustration of abundance mentality and consumer choice. My father-in-law is
There’s a bagel restaurant in my neighborhood that posts a sign on its front door that reads, “No outside food or drink!” Apparently, the owner
I recently heard a story about a Paradise Bakery & Café general manager who earned the nickname “Cowbell Sandy” from her adoring staff. It seems
Ever noticed the greeting you receive more often than not by the person bagging your groceries at your local supermarket? If your local supermarket is
I used to work with a gal in New York who was fond of saying, “Love ya, mean it” – all in the same unenthusiastic
As a trainer or presenter, you are likely accustomed to receiving feedback from your audiences. There are always a couple of pieces of conflicting feedback
Have you ever heard the phrase, “If you love what you do, you’ll never have to work a day in your life!”? Do you agree
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