Blog

Steve

What if employees don’t buy-in to the mission?

From time to time, I get a question similar to this: “What do you do if someone doesn’t buy-in to the company mission or purpose and resists your attempts to link these ideals to their job responsibilities?” It’s true that not every employee will buy-in to the organization’s mission, vision,

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Steve

How to create an inspired workforce: Connect

This post is the fifth in a series devoted to creating an inspired workforce. I will share additional posts over the coming weeks to support leaders, managers, and supervisors in this effort. In summary, the first four steps are to 1.) discover the total job role, which consists of both

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Steve

How to create an inspired workforce: Reveal

This post is the fourth in a series devoted to creating an inspired workforce. I will share additional posts over the coming weeks to support leaders, managers, and supervisors in this effort. In summary, the first three steps are to 1.) discover the total job role, which consists of both

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Steve

How to create an inspired workforce: Uncover

Earlier this week, I posted the first blog in a series aimed at creating an inspired workforce. I will share additional posts over the coming weeks to support leaders, managers, and supervisors in this effort. In summary, the first two steps are to 1.) discover the total job role, which

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Steve

How to create an inspired workforce: Articulate

Yesterday I posted the first blog in this series. Over the next several weeks, I will share additional posts to support the efforts of leaders, managers, and supervisors to create an inspired workforce. In summary, the first step is to discover for yourself, and then reveal to all team members,

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Steve

How to create an inspired workforce: Discover

Over the next few weeks, I will share several blog posts to support the efforts of leaders, managers, and supervisors to create an inspired workforce. Thankfully, my counsel does not include pretending to be someone you’re not by donning a cheerful, animated disposition and leading the team in a pre-shift

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Steve

Enduring strategies for workforce talent

With the fall approaching, many organizations will be analyzing employee attitudes using some version of culture, opinion, or engagement survey. The best organizations will leverage this insight to improve employees’ working experience, which in turn affects customers’ experience. During my career, I’ve been blessed to work with some of the

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Steve

Enforcement versus enrollment

On his podcast, Seth Godin, makes a brilliant distinction between the use of enforcement and enrollment to bring about desired behavior. Enforcement: the act of compelling observance of or compliance with a law, rule, or obligation Enrollment: the act of enrolling or signing up Godin posits that if those in

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Steve

How principles, purpose, and core values link to culture

Stephen Covey used to tell a story comparing principles to lighthouses. The moral of the story was that you don’t break principles. You break yourself against them. Principles are timeless, natural laws that cannot be broken. They exist whether you choose to recognize them or not. Principles are guidelines for

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