http://www.stevecurtin.com/blog/2012/09/26/poor-service-sound-familiar/ Memorable customer service...mostly. Sat, 11 May 2013 22:13:00 +0000 hourly 1 http://wordpress.org/?v=3.5.1 http://www.stevecurtin.com/blog/2012/09/26/poor-service-sound-familiar/comment-page-1/#comment-4027 Steve Curtin Thu, 27 Sep 2012 14:12:00 +0000 http://www.stevecurtin.com/blog/?p=3035#comment-4027 I rarely lecture or advise when I encounter poor service. That’s what my blog is for. Passive-aggressive I’m sure… Thank you for taking the time to read and comment!
P.s. When I do point out poor service or a missed opportunity, I often get the sort of reaction I received from the receptionist in this post: http://www.stevecurtin.com/blog/2012/07/03/we-all-love-to-get-mail/ But sometimes, I’m pleasantly surprised by the service provider’s response to criticism (see Mitch’s response here): http://www.stevecurtin.com/blog/2012/06/01/your-customers-problem-is-your-problem/

]]> http://www.stevecurtin.com/blog/2012/09/26/poor-service-sound-familiar/comment-page-1/#comment-4025 PuppyKat Thu, 27 Sep 2012 06:02:00 +0000 http://www.stevecurtin.com/blog/?p=3035#comment-4025 I agree with you 100%! And I’m curious: How did the conversation go after the “But we always have liquor” part?

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