Comments on: Turning customers into promoters http://www.stevecurtin.com/blog/2009/08/10/turning-customers-into-promoters/ Memorable customer service...mostly. Thu, 12 Jan 2012 05:43:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Barbara Williams http://www.stevecurtin.com/blog/2009/08/10/turning-customers-into-promoters/comment-page-1/#comment-903 Barbara Williams Fri, 25 Sep 2009 16:46:37 +0000 http://www.stevecurtin.com/blog/?p=186#comment-903 Hi Steve, It is great to get these reminders!!! I am hoping that it would not be too much trouble to have a "printable page" option so we could use these gems and post them for our team members minus the "extras"? No worries if this is problem. Hope all is great with you and look forward to seeing you soon for our Holiday trainings. Hi Steve,

It is great to get these reminders!!!
I am hoping that it would not be too much trouble to have a “printable page” option so we could use these gems and post them for our team members minus the “extras”?
No worries if this is problem.

Hope all is great with you and look forward to seeing you soon for our Holiday trainings.

]]> By: Steve http://www.stevecurtin.com/blog/2009/08/10/turning-customers-into-promoters/comment-page-1/#comment-851 Steve Tue, 11 Aug 2009 16:07:51 +0000 http://www.stevecurtin.com/blog/?p=186#comment-851 Barry, thanks for your comment. I heard Peter Shankman speak this morning via the Web and he made the comment that social media equates to trust: trust in content, trust in recommendations, etc. To your point, there can be no functional relationship without trust. Barry, thanks for your comment. I heard Peter Shankman speak this morning via the Web and he made the comment that social media equates to trust: trust in content, trust in recommendations, etc.
To your point, there can be no functional relationship without trust.

]]> By: Barry Wheeler http://www.stevecurtin.com/blog/2009/08/10/turning-customers-into-promoters/comment-page-1/#comment-850 Barry Wheeler Tue, 11 Aug 2009 12:20:04 +0000 http://www.stevecurtin.com/blog/?p=186#comment-850 What you're getting at here is about what the social marketing revolution is all about right now. Customers have expectations and turning those expecations into relationships with a business through direct engagement and meeting their demands for interaction will improve business. As social media / social networking becomes more fully understood in the business world, what you're saying is so very true. What you’re getting at here is about what the social marketing revolution is all about right now.

Customers have expectations and turning those expecations into relationships with a business through direct engagement and meeting their demands for interaction will improve business. As social media / social networking becomes more fully understood in the business world, what you’re saying is so very true.

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