Comments on: When companies compete, products get better. http://www.stevecurtin.com/blog/2008/05/15/when-companies-compete-products-get-better/ Memorable customer service...mostly. Thu, 12 Jan 2012 05:43:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Steve Curtin » Blog Archive » Without competition, quality suffers http://www.stevecurtin.com/blog/2008/05/15/when-companies-compete-products-get-better/comment-page-1/#comment-1678 Steve Curtin » Blog Archive » Without competition, quality suffers Thu, 18 Feb 2010 17:57:35 +0000 http://www.stevecurtin.com/blog/?p=10#comment-1678 [...] business operates with a scarcity mentality that suggests that there’s a finite “pie” and that, if you get a larger slice of the pie, [...] [...] business operates with a scarcity mentality that suggests that there’s a finite “pie” and that, if you get a larger slice of the pie, [...]

]]> By: Jeffrey Summers http://www.stevecurtin.com/blog/2008/05/15/when-companies-compete-products-get-better/comment-page-1/#comment-801 Jeffrey Summers Tue, 05 May 2009 05:04:28 +0000 http://www.stevecurtin.com/blog/?p=10#comment-801 You cannot compete with or change guest's preferences. You can only influence them and the owner needs to innovate his way to the other side of the dilemma or he won't last another 4 years. Good post Steve. I become an even bigger fan with each one. Jeffrey Summers, President Restaurant Coaching Solutions You cannot compete with or change guest’s preferences. You can only influence them and the owner needs to innovate his way to the other side of the dilemma or he won’t last another 4 years.

Good post Steve. I become an even bigger fan with each one.

Jeffrey Summers, President
Restaurant Coaching Solutions

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